Today we're launching our brand new social inbox! 🥳
You can manage & reply to all of your comments, DM's, mentions, reviews from all social platforms.
Here's just a handful of things the can be done with the social inbox:
- Reply to all messages, comments, mentions.
- Like, hide, retweet comments where possible
- Mark threads as read/resolved
- Add labels & team members
- Create automations for incoming messages (add labels, members etc)
- View a users past comments, messages
Get started by enabling your socials from the social inbox page here.
A few things to note:
- The inbox starts getting your comments from the point you enable it (we don't pull historical data).
- If enabling it fails, refresh your social connections from the social sets page and try again.